Frequently Asked Questions

Find answers to common questions about our trauma-informed services and support programs.

General Services Questions

TESS provides comprehensive trauma-informed mental health services, including individual therapy for children, teens, families, and adults, couples therapy, group therapy, wellness groups, and specialized parent coaching. We also offer educational programs, retreats, and workshops designed to support healing and family wellness.
We use evidence-based, trauma-informed approaches including EMDR, Cognitive Behavioral Therapy (CBT), Attachment-Based Therapy, brainspotting, and neurofeedback. Our therapists are specially trained to help individuals and families heal from trauma and attachment struggles in a safe, supportive environment.
Our parent intensives and workshops offer immersive healing experiences in peaceful settings. You'll learn trauma-informed parenting tools, engage in self-care practices, connect with other parents on similar journeys, and participate in activities designed to restore your emotional well-being and strengthen family relationships.
We work with individuals and families dealing with trauma, anxiety, depression, ADHD, attachment issues, grief, life transitions, behavioral challenges, and relational difficulties. Our team creates customized treatment plans to help each person heal and grow at their own pace.
Yes! You can schedule therapy sessions, parent coaching, and retreat programs directly through our website. We also offer telehealth options for certain services and have online wellness packages and resources available.

Individual therapy sessions typically last 50 minutes, while family or couples sessions may be 60-90 minutes. Session length can be adjusted based on individual needs and treatment goals.
Yes, all sessions are strictly confidential and follow HIPAA guidelines. There are limited exceptions only as required by law (such as risk of harm to self or others). We'll discuss confidentiality limits during your first session.
Absolutely. We provide developmentally appropriate therapy for children and adolescents using specialized approaches like play therapy, art-based interventions, and emotion regulation techniques designed to help young people process feelings and build resilience.
We work with individuals and families dealing with trauma, anxiety, Your first session will focus on getting to know you, understanding your concerns and goals, and discussing how we can best support your healing journey. We'll review our approach, answer any questions, and begin building the therapeutic relationship that's foundational to your success., ADHD, attachment issues, grief, life transitions, behavioral challenges, and relational difficulties. Our team creates customized treatment plans to help each person heal and grow at their own pace.

Our retreats are open to all parents and caregivers seeking support and growth, including biological parents, adoptive parents, foster parents, kinship caregivers, and other family members in caregiving roles.
Yes, intensive fees include accommodations, meals, and all program materials. Specific details about lodging and amenities will be provided upon registration.
Not at all. Our retreats and workshops are designed for parents and caregivers at any stage of their healing journey, regardless of previous experience with therapy or trauma-informed care.
Thrive Academy is our comprehensive educational program designed to empower families through trauma-informed learning. It includes courses, resources, and ongoing support to help families build resilience and strengthen their bonds.

You can contact us by phone at (916) 274-4947, email us at info@tessprograms.org, or use our online contact form. We'll respond within one business day to schedule your initial consultation.
We accept various insurance plans and also offer private pay options. Please contact us to verify your specific insurance coverage and discuss payment options that work for your family.
Trauma Education and Support Services is located at 1601 Response Road, Ste. 230, Sacramento, CA 95815. We're easily accessible and provide a welcoming, therapeutic environment for all our services.

We're here to help you find the answers you need.